A while ago (about 6-8 months) I posted that I had a knock in my steering column when I steered at low speeds or moved the steering wheel back and forth when standing still. I finally took it in to get it looked at.
1. 1st visit - They ordered a new steering column. Crossfire out of service for 1 day.
2. 2nd visit - They installed the steering column. The problem was still there. They ordered a new "linkage". Crossfire out of service for 2 days.
3. 3rd visit - They installed the linkage but now the traction control sensor is calling out a problem. They have had my car since June 7th and they have brought 2nd tier techs in to look at it and no one knows what is going on so they decided to put another steering column in my car. One of my issues is that the dealer doesn't seem to be in control of the problem. Everything is dependent on this "tech center" support.

I told them that they have until this afternoon to get my car back fixed with a REALLY good explanation as to what they fixed. If not, I want to talk to the Dealer manager on what my options are.
The dealer service department has been kind but unknowledgeable about the problem. The problem is that they can't do anything without the "Star service" input.

My real fear is that they will temporarily fix this problem and it will pop up again in 2 years when the warranty expires! :cry: