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Old Jun 17, 2004 | 07:56 PM
  #7 (permalink)  
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Rwright2
Joined: Aug 2003
Posts: 52
Likes: 0
From: Northern Virginia
Default Let me 'splain...too long...I'll just sum up

In the 3rd visit the dealer went to replace some part (linkage I think) to fix the knocking noise. In order to do this I think they had to remove the steering column again. When they put it back in the knocking noise was gone but they had inadvertantly crushed/crimped two wires. The week long ordeal was an effort to try to find/fix a component when in reality all of the components were good. I can only guess that the computer test program is not detail enough to find an intermittent problem.
Anyway I drove the car home and the steering was PERFECT (1st time since I bought it!). On the way home the oil sensor signaled that the car was too high on oil. (DID YOU GUYS KNOW THAT THE CAR CAN AUTOMATICALLY CHECK THE OIL LEVEL? COOL...CHECK THE OWNERS MANUAL!). I manually checked the oil and they must have added a bit much so I drove it back to the dealer and they did a complete oil change for me for free (they just did it 700 miles ago).
I may not have been clear in my first note but the dealer has been doing their best to "do the right thing", Chrysler was just a little slow in getting support to them to decipher the problem.
Anyway I am very happy!
 
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