Originally Posted by WAR IN D
Thanks, I set up the appointment today for the 13th to get the foglight replaced and the oil smell problem looked at. I asked the service guy about the bulletin and after searching he said he didn't see any. I'm going to let them replace the one that's busted but if it's in any way different (looks, output, etc..) then I'm going to insist they replace the other one too. Car is still under warranty so I hope that won't be a problem or hassle.
When I took my car in for a "one wench" service, the dealer charged me over $150 for the oil change. That was just for the basic service. I asked the service rep about checking my headlights as they seem to have dust in them. You can see it very well at night on the front of the headlight glass/plastic. The service guy told me there was no service bulletin on the headlights although I had the same dealership take care of the same problem on my 2004 Crossfire. I didn't feel like arguing with the guy as he was a know it all. I'll check out another dealership in the area for the next service and address the headlight service bulletin at that point.
It is difficult for me to understand what is so difficult to grasp about the fact that without customers a going concern is soon out of business. I'll bet the owner of the dearship would go ballistic if he knew how his customers were treated.