Hey, this isn't so much in Chicago but Bob Rohrman's Arlington Chrysler in Buffalo Grove has a tech there that seems pretty good at what he does. In addition to that I was their first IC pump failure but they are fully aware of the symptoms and cause and what to tell Chrysler when they call them. If for some reason they have a brain fart tell them when they call Chrysler to look for it under a "cooling issue" instead of a "performance issue". Also I actually just had my car at the shop yesterday for a few things but one of them was some "corrosion" on my rims that I had tried and tried to somehow remove, I asked if they could send pictures to Chrysler they said sure but they didn't know if they would replace them or not. I go to pick up my car and they have somehow made the rims spotless and even cleaned the inside of the rims for me (I asked if I could buy what they use, they said they buy it in bulk and couldn't tell me what it is or sell it). Anyways long story short I'm pretty happy with them as a dealership right now. When/If you go in make sure you talk to Joe in service about the IC pump issue.