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Old Mar 6, 2008 | 05:42 PM
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parawxman
Joined: Aug 2006
Posts: 209
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Default Re: Horrible Service from Phantom Grip

Sounds like a lot of BS to me. Unless there was a medical emergency, they have entirely the wrong attitude about this. Let's hope they aren't misplacing your expensive parts. They sent an email so they wouldn't have to talk to you in person, nice. Hoping for the best for you


Originally Posted by Moparrbust
I called PG again today(Thursday 6th) and got the answering maching again..............and no return call from any of the prior messages left on the answering maching. Then when I got home tonight I was delightfully suprised to have an actual RESPONSE via email. Here's what it stated................

"Please forgive us for the delay in getting back to you in a more timely matter. There were some technical emergencies needed to be taken care of. We will try our best to get the rear out this week and back to you. Hopefully tommorrow, we can update you furthur with more info."

I sure hope it actually gets shipped this week so I MIGHT be able to race on the 14th.
 
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