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Old Apr 13, 2008 | 05:42 AM
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beeblebrox
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Joined: Jul 2007
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From: Lichfield, Staffs, England
Default Extended Warranty

In another thread I mentioned taking out the extended warranty and was asked about the detail. Thought I would start a Warranty thread.

When I first bought the Crossfire a year ago I was after a car with fixed costs for 4 years as I needed to match the money I get from my employer opting out the car scheme and couldn't afford any nasty surprises ! Here is a description of the warranty.

You MUST take it out before the 3 year warranty expires, the option is not available after that.

It costs £700 a year. This is a Chrysler Group EU wide warranty and is equivalent to the first three years "free" manufacturers and works the same way the dealer get paid directly by Chrysler. It also includes Mondial assist. There are a couple of exceptions. Trim falling off and wiring aren't covered, although I am told some wiring problems can be a grey area. This is not one of those cheap and nasty warranties. I know (cos I checked) that it includes such things as radio, heated seats , roof mechanism etc. but not the roof fabric... for those roadsters.

There is another "covers everything" option around £125 a month. I believe you can take this out after the 3 year one expires. This covers the same as the warranty and additionally all servicing costs and all parts that wear out except tyres. I am told the first three services would normally cost around £240 each and the fourth is around £560 without this option. This option includes brake pads, wiper blades essentially everything except tyres. I think this option is only available when the car is three years old or more.

You can only take both these out if the car is less than 6 years old or done less that 80,000 miles when you take it out. Remember the warranty only option has to be continous with no breaks, once you let it lapse you can't take it out again. There may also be a bit of a catch here when the car is 6 years old. As you can only take 12 months out and it automatically starts when the old one expires then the 6 years old date is one day after you can renew when it is 6 years old !! Haven't got there yet and wil try and work out a strategy to overcome this potential problem.

I chose the warranty only. I am assured they are very reliable vehicles ( except perhaps the heated seats ) but as an engine costs £14k plus fitting ! Didn't want a nasty surprise ! I thought this was a good deal to be able to warranty a car up until 6 years old ( maybe more ) is great for me.

Of course you need to read the legalese and check anything I've said as I'm no lawyer. I will see if I can scan the document and upload it somewhere.

Any questions please contact me or your dealer. I have to say that I have been dealing with the Sheffield Hatfield dealer and have been very impressed so far. Much better service than I have had from my Ford's or Vauxhall company cars in the past

I would be interested to hear anyones experiences having to use the warranty to get something fixed.

Hope this helps.

Paul
 
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