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Old May 1, 2008 | 12:38 PM
  #393 (permalink)  
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Crossfire Trail
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Joined: Apr 2007
Posts: 997
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From: West Warwick, RI
Default Re: Newport Ri Cruise

No, Jen, they didn't charge me a nickle. I don't care what they told you about charging everyone $4.90 for trowing away rags. That's just BS. They figure that women, don't know enough about cars. A 30 mile test drive is just not correct. A mile or even three is adequate, anything more than that is excessive. Then they had the ordasity to charge you almost five bucks? It just isn't right.
I would talk to the Service Manager first, be polite as I know you are, tell him your concerns and if he continues the BS line, then go above his head to Chrysler Customer Service and don't let go. It's the principal of the thing.

Just as an aside, my car started doing the rumble thing again, this morning, not much but it was there. I called the dealer and told them. I'm bringing it in on Monday. I know if you have an issue and it takes more than 3 times to fix it, the car can be declared a lemon. I wonder if that applies to a car that has 26 thousand miles on it? If they want to put a new tranny in that's OK too. I just will miss her. At least they are making an attempt to remedy the situation and are not ripping me off. How far from Lincoln, RI are you anyway.
Rick
 
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