Well im about 1 hr 20 minutes from Twin River..
I agree about the 30 mile test drive.. i wasnt happy. i will bring it to their attention next time i bring it in.. since he says they want to keep it a couple days after the new computer is in.. ( yes the luight came on the next day and it is going back in) ...
i am not going to let them keep it to test drive. .i will have them replace what they need to then i will take it and test drive.. i will be waiting for the repair to be done..
suck to be taken advantage of... sucks even more that i dont trust this place anymore... once trust is gone.. its GONE! And i am not one to retrust after its broken....
so i will address the isse.. i will let you know what happens...
Originally Posted by Crossfire Trail
No, Jen, they didn't charge me a nickle. I don't care what they told you about charging everyone $4.90 for trowing away rags. That's just BS. They figure that women, don't know enough about cars. A 30 mile test drive is just not correct. A mile or even three is adequate, anything more than that is excessive. Then they had the ordasity to charge you almost five bucks? It just isn't right.
I would talk to the Service Manager first, be polite as I know you are, tell him your concerns and if he continues the BS line, then go above his head to Chrysler Customer Service and don't let go. It's the principal of the thing.
Just as an aside, my car started doing the rumble thing again, this morning, not much but it was there. I called the dealer and told them. I'm bringing it in on Monday. I know if you have an issue and it takes more than 3 times to fix it, the car can be declared a lemon. I wonder if that applies to a car that has 26 thousand miles on it? If they want to put a new tranny in that's OK too. I just will miss her. At least they are making an attempt to remedy the situation and are not ripping me off. How far from Lincoln, RI are you anyway.
Rick