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Old Jun 2, 2008 | 07:43 PM
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Brent
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Joined: Feb 2007
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From: San Diego, CA
Default Re: QUALITY - XFire is a GREAT example

I think the Crossfire has a lot of hidden quality features that only become apparent after owning and driving the car. Think the brakes are good? Try mashing them sometime and you'll be amazed at just how good they are. Oh look - the seats in the 6 aren't bolstered much. Well, they don't need to be - the alcantara covering holds the occupants like velcro. I'm sure others can come up with more examples.

Time to deviate off topic for a moment: One refrain I read and hear about whenever a problem crops up is that the quality department messed up. Wrong! The quality department is not responsible for defective product getting to consumers - management is. Every quality department I've ever worked in could only hold defective items for review by management, not decide to pull or release the items by itself. Management makes the final call on what gets shipped to the consumer, and management bases that shipping decision on far more than whether the product meets spec or not.
 
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