Originally Posted by Firstpoet
So let's get back on topic - Quality begins with people, not things...I'm certain the Karmann folks care about quality - it shows in my vehicle I'm convinced...
The unfortunate fact of Quality Control is that it is fundamentally limited by external limitations on the process. It is possible, for example, for the management, engineers, test and QA to all do a bang-up, perfect job, and the result still comes out shoddy.
The difficult part is being able to come out with a well-engineered, high quality product at a reasonable cost.
Quality is concerned with meeting goals, the question is who sets those goals? In some cases it's the customer, in some cases it's management. Sorry, more off topic rambling