Originally Posted by Franc Rauscher
I have experienced it as well. You know me, I get PO'd and rant.
So now there are several stations in the area I won't frequent.
If you ask the station operators, they say it is the credit card companies. Adding
"But you can do it twice, on the same card!"
If you ask Visa or your bank where you get you card, they say it is up to the retailer's.
Does anybody in the business actually know? Kurts?
I haven't been able ( or willing) to fill my Dodge one ton for months without exceeding the $75.00. I won't do it twice. I just go somewhere else.
Let's see,
I wont' buy from Citco. Hugo Chavez
I won't buy from Exxon. They won't pay for the Valdez clean up.*
I won't buy from stations that have the $75.00 limit.
I am running out of gas stations.
Roadster with a stick
* They still owe $8million to the government. Despite record annual profits of ten times that, they are fighting the last settlement payments in court.
I have an answer to your & Zeracer's questions above about C.C. limits!
In most cases it's total BS but, according to the retail manager I spoke with we nearly did the same thing.
Everytime you charge gasoline at your nearby, friendly C-store
your C.C., whatever it might be, has a limit placed on it by the C.C. processors. This limit is usually $50 - $100 preset by the processor (I can already hear the collective brain beginning to see the answer!). If you pump more than this you've "exceeded" the preset limit & the retailer will be held responsible for any monies exceeding that preset limit if your C.C. card is maxed! That's why you can pump twice using the same card! The preset limit is for each transaction.
For example, let's say you have a Visa card with a $5000 limit & you've already darn near maxed out the card & have $30 left on it. You go to the Gas Flood C-store down the block & pump in $50. Since you've exceeded the limit on your card the retailer is held responsible for the remaining $20 plus the normal 6% per transaction fee. It doesn't matter whether or not the processor gets his $20 back from you (not to mention 'exceeded limit fees' plus whatever punitive crap they'll charge you for). The odd part is: if you continue to pump gas the "second" time you just keep exceeding the limit but the retailer is "protected" by the processor because you didn't exceed that transaction's limit.
Is this the most bizarre reasoning you've ever heard of? The C.C. processors aren't losing a dime - they'll get their money out of you one way or the other. Well, unless you declare bankruptcy. Understand that this BS is decided by the credit card processor not the credit card company itself (not that they couldn't step in & say something about it. Their hands aren't clean, either). That's why, when you ask your bank or card people about it they blame the retailer. Well, hell yes! How much money would you decide to lose before you place limits on each purchase?
Depending on just where your retail operation is located & whether or not you've been burned several times by this would dictate whether or not you, as a retailer, would choose to place limits on each purchase.
Yes, we have been burned but no, we think that it's just poor customer service especially when it takes more than $50 just to fill up an average car (the SRT took $51 last fillup right before Mem. Day, a new record).
There you have it!