Well, I brought the car in this morning. They have to order a totally new headliner and expect to have it there tomorrow. In the meantime, they're keeping the car to remove the old headliner in advance the new one's arrival. It looks like I won't get my baby back until Thursday.

Frankly, I'm petrified that they will do more damage than good but I have no choice. The edge of the headliner material had even started coming out all along the windshield, even on the driver's side.

I asked the service guy if I could get the material from the old one and he said he'd see what he could do.

Hopefully my next post on this thread will be a happy one.