OK.... HERE WE GO!!!

So I took my car in to my original selling selling dealer last week with a laundry list of problems that none of the other dealers were willing to fix.... If you read my other post, you know what horror stories I have been through...I kept being told it's all normal...

Either way, my friend at Mercedes looked the car over for me on their mechanics wrench night and made a list... Took the list in to my selling dealer so they could verify the problems.... Parts were ordered in, and I brought her in on tuesday for repairs...

Wednesday I pickup the car and the service manager (Bill Brown) at Coquitlam Chrysler says the tech fixed everything... I've heard that before, I think to myself and prepare to be disappointed...So I hope in the car, which is spotless by the way, and I mean absolutely spotless inside and out, and drive away...


Clunk while popping clutch in traffic/shifting gears from drivetrain (aka "normal" driveline lash as I was told by previous dealers).... GONE

Slight vibration at highway speeds from rear of vehicle.... GONE

Part replaced: Driveshaft, rubber couplers, U-joints, center bearing


Clunk when turning back and forth while parking.... GONE

Clunk when pulling into my driveway while turning wheel... GONE

Part replaced: Upper and lower control arms/bushings/ball joints


Front end vibration/grinding sensation and slight slop when going over potholes/irregularities in road surface while driving through corners in a spirited fashion.... GONE

Part replaced: Wheel bearings/hubs


Steering wheel kickback and car tracking over road irregularities and during braking... GONE

Part replaced: Steering stabilizer (all fluid leaked out)


So moral of the story goes, if you can diagnose what parts need to be replaced, bring in a list from a Mercedes dealer with their letterhead, and go to your original selling dealer where the service manager is a human being and really down to earth nice guy that cares about his service department (and not some "nearing retirement" non-chelant, "yes man" that just doesn't give a $h_t and tells you it's normal, and people make mistakes even you when they screw up your car, and you see the internal work orders that say "TECH DON'T CHECK... NORMAL CONDITION") you will get satisfaction...

The clunking in the driveline has been going on for 3 and a half years... Finally resolved, and I actually enjoy driving in traffic somewhat now..


THANK YOU COQUITLAM CHRYSLER, MYSTERY SERVICE TECH, AND BILL BROWN!!!



Oh, and Ann if you are reading this, I still owe you an email... My apologies and thanks to you... I will send it to you tomorrow .... Work and meetings have been killing me all week..