Erick is a great guy and stands behind everything he sells. They are a little slow with shipping but rely on outside vendors. They usually don't supply shipping numbers but if they say it's sent I'm sure it is. Not meant as an insult but you shouldn't be scheduling installation of parts until you have everything in hand, because sometimes you get the wrong parts. I would rather deal with guys like Erick, and Jerry who stand behind their products and maybe a little slow, then other vendors who sell you the wrong parts and then don't want to be hassled with the return.