Originally Posted by AlG
Yep, 5 star dealer with certified x-fire tech, at least according to the sales guy that sold me the car and my dealer has sold a bunch of these in the last year but I guess between the tech just taking the easy way out on the dome light and the parts guy not knowing what he was supposed to be ordering as regards to the seat back it caused the mix ups.
Well, I hope they get you sorted out. The tech should be telling the parts guy what to order and it kind of sounds like they're working it backwards.
Once again, best of luck!