jsisabella, thank you for your info. That answers my question. As for my comments, if we all saw what happens in the kitchen of every resturant, would we still eat there? Some of what I have said is subjects that are not seen for the most part by consumers. I was just being honest about the whole industry in general. I used a few bad words to describe the techs and for that poor judgement I apologize. It seems to have started a huge ball off the mountain and this was poor judgement on my part. Please do not fear going to your own dealer because of my comments. I'm sure you will be treated very well since you the customer are there lifes blood.