A 'good' dealership will try to satisfy you on both the sales and service side. The two go hand in hand. If you are well serviced with this car, and perceive a good value on the sale, they know you are more likely to come back the next time you are vehicle shopping. You would THINK they'd understand if they treat you poorly on either sales or service that they lose you. Unfortunately they know there are many saps out there that will take what they offer and not shop around (for sales OR service), and blindly return even when not well treated.

I too would be interested to hear stories of Crossfire service at a M/B dealership. I would EXPECT the service to be a higher quality experience, but also with a higher price ticket. Although, there's probably some smart M/B dealers that see this Crossfire as introducing people to the "M/B experience" and would be anxious to treat us well and move us in the future into THEIR models.