I hate to say it but in future we can expect there to be less Chrysler dealers all over, with plummeting sales only the dealers with strong financial backing will survive. These will in most cases be the ones that are part of
larger companies that own multiple dealerships, not just Chrysler
dealerships. The little Chrysler lots will be gone, so there will be less of a choice and they will be looking to save every dollar, I think service will decline as a result.
A local dealership here has sold only one car in the first two weeks of this month, they lost their Five Star rating as well, I would say they are toast.

Whats Lee Iacocca doing these days?