Hi Guys/Gals,

Saw an O/T post in the thread on the new 370Z where a concern was expressed regarding parts availability and a 4 day time to get an alternator for an STR-6. That is bad... but here is my latest.
Started hearing a ringing/gurgling noise when I cranked up the SRT a week ago, so I popped the
hood to take a listen. To me, it sounded like it was coming from the S/C pulley (stock pulley is on
the car). However, I did drive the car up to the store, and after a mile the noise went away. I was
thinking the serpentine belt might be going bad, but it looks very good.

So, I took the car to the shop first thing on Monday morning, and they diagnosed a failing Idler
pulley (I assume the mean the bearing). So, they ordered one, and said it would be a couple of
days until the part arrived. On this Thursday past, I called to check the status, and found that
they were expecting the part by Friday morning. Thought that was a little long, but what are you
going to do? I called back on Friday around 1:00 PM, and was told that the part had not arrived
and was not expected until Monday.

A whole week, just to get an idler pulley! What's up with this? Had this been a Chevy or a Ford,
or any other car in the Chrysler lineup it would have been in a parts bin in the back room. Hell,
I've even had to wait days just for the dealer to get an oil filter and air filters (actually, I did
circumvent this by going out and buying aftermarket filters, which I should not have had to do).
A head light took 4 days to arrive. I just can't understand why, at least, standard wear parts are
not stocked in the Dealer's service department.

I know a guy who has an SL55, and he never has to wait for parts delivery when he goes in for
an oil change, or a head light change. He had a problem with water pump, and they had one in
stock. He was in and out in a few hours. So, what gives with Chrysler not being able to stock
parts for the car they sold? This is unreal. Does anyone else get peeved over this type of service?

Coyote