STATUS:

Still rattles and I'm going back to the dealer next week.

REASON DOWN:

Rear struts blown


SYMPTOMS:

Loud rattles from the rear.

TROUBLESHOOTING PROCEDURE:

Dealership tried a repair kit and ended up ordering new ones, it took 20 days and I heard ever excuse. My service rep is great but the rest of them, not so much.

SOLUTION:

New Struts, they broke my key as well.