Inferno, you're are correct that the customer shouldn't need to pay for tools or training but Chrysler didn't give them away either.
Mightyjlr gave the rundown and he's right on all the numbers. You can't do diagnostics on the Crossfire without an additional "adapter" and a seperate card on the handheld. The Crossfire gives out non-uniform Mercedes codes, not the Chyrsler codes.
All engine parts are Mercedes and required engine oil is synthetic, with Pentosin or Mobil 1 recommended, so expect your oil changes to cost more as well unless you've always asked for synthetic by name.
Read this article which is linked to at the home page:
Autoweek Article
I've verified the numbers, they are correct at least for this model year.
You should ask for MSRP and not pay over sticker, but let's not knock dealers with inaccurate facts either.