@Ronman,
we are sorry to hear, that you have an disagree with us. But if you look to your mail list, you will see, we have answered all your mails.
We received your last mail (you have canceled your order) on August 23rd, 01:53 CET.
We told you, to do a refund to your credit on August 23rd, 14.05 CET.
We have send back your money on August 30th, by a refund to your credit card. (I hope you not got a double refund)
We think this is acceptable.
BTW:
You must have receive a letter (Gutschrift - Refund). Ok, the days to arrival can be approx. 10 business days.
Best Regards
Tino Guettler
CTD-Germany