Old Feb 9, 2009 | 03:06 PM
  #27 (permalink)  
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Jesda
Joined: Jul 2008
Posts: 175
Likes: 0
From: St Louis MO
Default Re: Stealership says S/C clutch not IC Pump???

I found the notes on the writeup amusing:

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PROBLEM: "CUST STATES CORRODED HARNESS, WATER INTRUSION IN LOCK MODULE, ACCORDING TO PREVIOUS DEALER"

SOLUTION: "LOCK MODULE SUBMERGED IN ICE"

Diagnostic fee: $55 (originally $85 before I got pissed)
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That's right, I got charged $55 for them to tell me what I told them, that the wire harness was corroded and the lock module was subjected to water. Morons.

In addition, it took then ten minutes to get my car out. I stood outside where they said it would come around. It started raining. I kept asking around and complaining loudly. I even asked a service writer, "Did you guys get lost?" She assured me that it was in the back and would take time.

FINALLY they brought it around. The kid told me it was parked behind a car that was dead, so they had to push the dead car out of the way. I -told- them I was picking it up Monday afternoon!

On top of that, they claimed to not be able to hear the diff whine or the engine ticking, and Greg the service writer got WHINY when I questioned his diagnosis and asked for his technician's Crossfire certifications.

His exact words: "What, you don't believe me?"
[No, I don't believe you.]

Current list of problems at 30,000 miles:
Broken power locks
Corroded wire harness
Engine ticking
Rear water leak
Faulty supercharger clutch / intercooler pump
Oil leak
Broken heated seats
Differential whine


Still starts and runs.
 
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