Just to add my $0.02 worth... I've had my car in the shop several times for various issues (mostly
all minor, but requiring days to get the parts). My dealer does not do "loaners", but they do have
a deal with the local Enterprise Rental shop. However, I was treated quite shabbily the first time
I got the rental, that on the second time I walked out of the Enterprise Rental shop and walked back to the Dealership. As I went out the door, I told the folks behind the Enterprise counter,
"Watch this, this is $160 walking out your door".

Maybe I was wrong, but I would not give them my credit card when they asked. I told them I was
not renting the car, the Dealership was. I was just a driver. So, they pulled out this form that asked
for not only my insurance, date of birth, next of kin and the kicker, 3 references. When I got back to
the Dealership, I pretty much read them the riot act, and asked them why they didn't just have the
car delivered to the Dealership lot and let me just drive off from there. Got a BS story (obviously,
as I've had such service from other Dealers in the past) about their insurance.

The third time I needed a rental, I asked the Service Manager to make sure there would be no
hassles at the Enterprise Rental shop, and he assured me all was taken care of. Lo and Behold,
when I got to Enterprise, they wanted my credit card. I walked out again. Since that time, I've
pretty much told my Service Manager that they would just have to pay me for renting my own
second vehicle (Jeep Comanche). This has worked out much better.

However, the last time I had a service issue that required the car to be in the shop for a week,
Idler pulley replacement, the Service Manager convinced me that there would be no issues at
Enterprise. But, he lied. Same story, same walk back to the Dealership. After I got back to the
Dealership, and explained that I should not have to be going through this crap, the Service
Manager called Enterprise and read them the riot act. I went back over there and they didn't
give me any crap about needing my credit card. The only reason they did this, in my mind, was
that the Service Manager threatened to take the Dealership's rental business to another car
rental agency.

Getting my rental has always been a hassle, and I really do envy you guys who get loaners
from your Dealership. Even a PT Cruiser would be cool, so long as there is no hassle. What
have I gotten on the two times I took the Rental? A monster Durango that barely fit in my
Garage, and an even more monster RAM 3400, that I didn't even try to get in my garage. Both
times, I felt like I was back in the cab of a tractor-trailer rig (used to deliver roof trusses in an
earlier life).

So, I hope you all have a better experience, and I hope you all enjoy your loaners.

Coyote