Originally Posted by No1Bobo
Hi all. My name is Bob, and I'm a Roadster-holic.
My 2005 Roadster has about 37k on the odometer. I do have Chrysler's Maximum Care extended warranty. It turns out that my 3rd brake light - also called a center high mount stop lamp (CHMSL), has several LED's out. My local mechanic took a peek at it and said the whole thing is a sealed unit and has to be changed. I phoned the dealer to schedule an appointment, and was advised that the CHMSL is not covered under any extended warranty. I declined the service, and wrote a letter to the extended warranty arbitrator requesting him to review the policy regarding the LED module. I am still waiting for the result (it has only been a week). In the mean time, I was advised that I could order one from Chrysler for $178.00, not installed. My local mechanic will throw it in for about 20 bucks. I am holding off to see what the arbitrator says.
Has anyone with an extended warranty had a similar problem? I am curious to know how it was handled. Does anyone know of an aftermarket vendor for the CHMSL? Is LED failure common on this car?
Thanks!
Bob
Hi all,
I received an acknowledgment of correspondence from Chrysler today regarding the CHMSL. I phoned them to learn the status of my case. It seems that they will not budge on anything until I get the car diagnosed from the dealer. I explained that it is blatantly obvious that the CHMSL is failing; to no avail. I explained that I could purchase the unit and install it myself for $178.00. What I would prefer is for the dealer to install it for the $100.00 deductable. The rep said he would work with me because I am a loyal Chrysler owner (XF makes #6) and implied that he would have my dealer install it for $178.00. He elaborate that the dealer punches the part number in the computer and it tells him whether or not it is a covered item. The CHMSL is not a covered item. I asked him to whom I could petition to have the CHMSL added to the 'covered' list - but he had no answers.
Due to time constraints and the relative distance from my home to the dealership, I think I will pass on his offer and order the item for a self install.
I hope this has helped some of you. It is not the result that I, personally, was looking for, but I think it was a fair compromise.