Similar story with my coupe. I found the exact car I wanted on the internet. I called the dealer on a Friday (my birthday) & said I wanted to put a deposit over the phone to hold the car since I was still at work & couldn't get there until Sat. morning. The salesman said "I can't take a deposit over the phone, it's illegal". I said fine, I’ll be there first thing Sat. morning to pick up the car. I made an appointment for 9:00 am. I showed up & saw my 04 waiting for me. I took a tour around their lot. I saw some 05's but not in the color combination I fell in love with. I asked the salesman if he would run a check to see if there were any 05's around & to run the numbers to see what my payments would be on the newer model. He seemed flustered & walked away. A long time passed. I walked into the showroom to be told that they just sold my 04 that I came to buy! I had a check in my hand ready to buy the 04. Apparently they thought I didn't want the 04 because I inquired about the 05. This was furthest from the truth. I was there to buy the 04 but just curious about the 05! Since I was the only person on the lot, I asked how they just sold my car from under me. They said "well, there's a customer on the phone at another dealer that just bought it". I called Bull ****! I told them how I tried to buy the car over the phone the night before & I was told it was illegal. They wouldn't budge! I still had my check in my hand as I was standing in the manager’s doorway wanting to buy the car & they said they just sold it! We went back and forth. They offered to sell me the owner of the dealership's used x-fire as a consolation. I was getting more appalled! This entire process of arguing back and forth and trips in & out of the manager’s office took about an hour. I was just getting ready to walk off the lot & they came back to me said I could have the car if I wanted it. I started yelling. "What are you talking about? Why did we have to go through this process?" Their answer was "we thought about it & we just wanted to do the right thing". Grrrr! The bottom line is: it was the end of the month & they didn't want to lose the sale (since I was inquiring about a car they didn't have on their lot). I wanted to tell them to shove it! just for principle! I know there wasn't a customer at another dealer that wanted that car. They were just playing me. I went against my gut and bought the car from them anyway. I didn't know if there were other cars out there with the colors & options I wanted so I didn’t want to take a chance. Plus, there were great rebates that month. Moral of the story: Don't buy from DAVID ELLIS CHRYSLER IN CANOGA PARK, CA. I wish I had a happy ending to this story but 48 hours after I drove the car off their lot.... it was in the shop (@ BURGE CHRYSLER in SANTA MONICA, CA) for 46 days & now I'm dealing with no return phone calls from the Chrysler rep and the CA lemon law.