I believe he is saying that the windows don't go down when he releases the handle and pushes the top up. If this is the case its probably the switch in the passenger side top where the hook goes in the top of the windshield. I have the same problem when the weather is cold or cool, when it is warm I don't have a problem. Try turning the release handle push up and if the windows don't go down pull it back down without latching it and push it back up again. Do this several times and see if the windows go down. If they do then proceed to push the button to put the top down. I had the top of the windshield apart to try and fix the switch but it just sticks sometimes(usually when cold) and needs to be replaced. I hope this helps your problem. Pat