Re: Me, Chrysler and the Lemon Law...
We had a case with an engine noise in a Mercury that FMC first admitted and then denied when they couldn't find it. We went to the Attorney General's office. They did all the work after we documented the problem. The outcome was that FMC (the dealer) rebuilt the engine with no further hassle. We never had to get an attorney because the Attorney General's office did all the work for us. However, that probably depends what state you live in.