Re: AMG SLK STYLE Side Skirts for the crossfire
Taken from Dan Root's web site:
"AMG Style Custom Side Skirts: Our customer guarantee is that you can return your item within 10 days of receipt for any reason as long as it is returned in original packaging and you pay for all shipping, original shipping fees are non-refundable. If you cancel within 10 days from ordering, a 25% cancellation fee will be applied. Products are non-refundable if altered in any way. It is recommended that the part be prepped and installed by a professional body shop that has experience working with aftermarket fiberglass body kits including but not limited to sanding, shaving, cutting, and filling. Extra fees may be incurred for proper fitment. Refunds will not be issued to minor fitment issues. These side skirts are for off road and show use only.
What does this mean "off road and show only" that they're not guaranteed if you drive the car while the skirts are on it? What if you just turn the ignition on? Does it count if you don't turn the ignition put it in neutral and roll down the driveway?
Can Dan be trying to say "off road" as in ORV? I can't imagine a Crossfire screaming down a power line behind a few motorcycles. Clearly only a roadster could do that as one needs to be able to stand up to let the wheels (ha ha all 4 of them) dance over the sand so you don't fall down.
If you do find damage, please physically write 'damaged' on the delivery bill. You will then accept the shipment as is, and notify us immediately.
Overlooking the obvious (that you would have already "accepted the shipment" in order to have found the damage) what a bizarre thing to say to your customers.
We may ask for pictures to verify damage has occurred. In the instance major damage, we will file a damage claim and ship you new parts as soon as they are available. If minor damage has occurred, we will ship replacements once the damage claim is won."
Who decides minor or major? Then you have to wait for Dan to quickly handle the claim so it will be won? By then trail riding season will be over and I will have lost the "best in show" because I didn't have "AMG Style Custom Side Skirts wow Great Check Them Out!"
Last edited by Rapps; May 25, 2009 at 10:27 PM.