Re: Is this sales-kid right?!
In January 2005 I went to my local Chrysler dealer which had a yellow XF in the showroom, and the salesman could not tell me anything about it. So I drove 30 miles north to another dealer, and at least they had one for me to test drive and could tell me their experiences with a coupe, since various sales staff had taken it home for test drives. Needless to say I bought from the farther dealership. They were quite impressed with my roadster when it came in, since it was the first covertible they sold. Sad to say, the local dealership (after 84 years as a Chrysler dealer) is on the closure list.
Maybe one sells more minvans, but it pays to know your product line if you are in sales.