I may be speaking out of terms, but at when we mention salesKIDS, age has nothing to do with it. My XF was purchased from a salesMAN who couldn't have been more than 23, yet knew the car's history (which I already knew going into the sale, so I knew he had done his homework.).
I think it's more the attitude. I can't really fault them too much. Perhaps in the larger dealerships, or those that deal with only a few car makes, it is easier for the dealership to train their staff about the cars, but in the huge mega-car dealerships with upwards of 7 different makes and who knows how many models, it could become a bit dicey.
I have much more respect for the salesperson that will say, 'y'know, I'm not 100% sure about (fill in the blanks: gas mileage, warranty, etc), let me check/get back to you. Being a woman who knows better than to bring my husband along just to look (since he will admit that he will buy ANYTHING), I also tend to have more luck with the younger salespeople, though I do wish that they would at least admit that they don't know something rather than making something up.
I guess that for me, where I live, it seems that the salespeople that I have come across aren't really well-informed or encouraged to learn more about the product that pays their commissioned salary.
Originally Posted by mattyb973
i'm a car salesman(kid). although thats a stupid thing to say. i'm 24 and educated. if i wasn't into crossfires i wouldn't care to learn anthing about this car since if i'm lucky i'll sell 2 a year and most people that come in to buy them already know everything about them. why would i waste my time learning all the little things about it? i have bigger fish to fry. ask me to go over a caravan or town and country with you and i'll show u 57 secret compartments and 30 cupholders it has