Sorry I don't agree. I think most body shops know how insurance companies try to screw the customer when they can get away with it. My paint shop will go out of their way to make it work for everyone. Good Luck. James

James, no insurance company try to screw a customer over "when they can get away with it". That is one of the biggest fallacies perpetrated by the trial lawyers and their advertisements. I've been in this business for 25 years (as a claims manager) and I've yet to see one try to pull a fast one on the customer-but I have seen plenty of it go the other way. Their policy states two occurrences two deductibles. And it is simply fraud if you or the body shop says the two incidents are related to pay only one deductible.

If it's the same area, a scratch first, then a dent, nobody really cares. Two different areas then it's fraud. simnple as that. Work with the body shop to minimize the cost of the scratch or eat the deductible and sleep well. Even if you do pull one over on them, you've just lessened yourself for absolutely no reason.

Oh, and dwight above is absolutely correct. most body shps have agreements with carriers to pay as a preferred shop. they will NOT jeopardize that for you. You are meaningless to the majority of them. It may seem like they care-but trust me they don't. Unless it's the little guy down the street that you've used a zillion times before, and so did you Dad and Grandaddy.