Everyone will be getting their refunds at the same time. I was only making the point that you can't assume things. It really upset me when I saw your post since I'm now without my car and there has never been a moment when I've mixed company funds with personal funds. I'm sorry that you think our customer service is lackluster but when everyone get's their money back, I hope it changes your point of view. Remember, we're not doing this for ourselves, we're doing it for all of you.