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Old Aug 20, 2009 | 09:09 AM
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JHM2K
Senior Member
Joined: Dec 2006
Posts: 6,349
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From: Murfreesboro, TN
Default Blue screen... virus?

Alright guys, here's the deal. I've had a Dell Dimension 2350 for roughly six years. Terribly outdated but I'm not a gamer so it was never crucial.

About two weeks ago, I was greeted with a blue screen. I wasn't sure if it was THE blue screen of death, or maybe if it was a simple system error. Turns out, I could never get the PC to recover. I would try to start in safe mode w/ command prompt, and nothing. It would simply return to the blue screen and near the bottom it said something to the effect of "Dumping memory" and there was an ascending count at the end of that sentence. Tried warmbooting and restarting countless times with the same net result.

So... I thought what-the-heck. I've had it for six years, and it's as good as dead.

Went out two nights ago and purchased a brand new HP Touchsmart IQ524. GORGEOUS computer, a sleek all-in-one that really cleaned up the office. The monitor is massive, the clarity is unreal. And the speed is awesome & the touchscreen is cooler than the other side of the pillow.

All is well, right? Wrong. Last night, while browsing Autotrader, the BRAND NEW HP GIVES ME THE BLUE-SCREEN.

This thing is a day old. A DAY. Completely fresh system, no connection, file sharing, or affiliation of any sort with my old Dell.

The exact same blue screen popped up as the one I encountered on my Dell. Said the same thing about memory dump, etc.

Warm-booted the HP.

Upon restart, the black screen came up with option to start in Safe Mode. I did so. Everything came up normal.

Checked my HP security center and no memory was lost, no malicious hardware was found. There was a Microsoft Windows update available for "64-bit Malicious Software removal tool" from microsoft.com so the PC updated that. No problems since.... but now I'm scared to death. Nothing like seeing a blue screen on a brand new $1,300 computer (after ONE DAY) to get your heart racing.

What the heck is the deal? I'm honestly stumped. Does my freaking cable modem have a virus?!?! LOL...

Any advice is appreciated.
 
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