I just want to give the forum an update of my current situation.

As it turns out, the regional Chrysler engineer is a very nice guy, knowledgeable and is definitely getting headway in resolving the issue with the warning indicator.

Spent a few hours watching him work from a distance and he was either diagnosing the car with the computers, driving it with the computers attached or on the phone with Detroit.

I'm sure it wasn't an act staged for my benefit and after talking to the gentleman, I'd say he saved the brand in my mind after my less than thrilling experience with the Customer Assistance people over the phone.

Car should be ready tomorrow for me if all goes well and I'll see if Chrysler or the dealer throws in a care package for my troubles.

More updates as the situation progresses.