Originally Posted by cwdilg

Dude,
Take it back to the dealership. Park it in the absolute dead center of his service bay. Lock it and take the keys out when you get out to go look for the dealership service manager or the dealership general manager. When you find him cowering under his desk, pull him out by the ears, throw him into the driver's seat and make him back it up out of his bay. When he realizes that the tranny does not engage smoothly, he will be embarassed, ask for your divine forgiveness and fix your car. If you have restrained yourself from punching him out to this point, demand he get back in your good graces by giving you the pick of his rental fleet for free until such time as the car is presented back to you in excellent working order. Don't whine, don't yell, don't even raise your voice, but be assertive. If he protests, demand the Zone manager's phone number while you weld your cell phone in the air with one hand. If he is still uncooperative, contact Chryslers direct customer assistance phone line which is posted in several spots in this forum, while you stand there in the middle of his service bay entrance with your car. Make a show! Don't settle for lame excuses and shoddy work. You paid or are paying for this, who needs the abuse? Make them make it right! This is a great car. Not every dealership is however.