Hate to break the flow...but I have had my XF for about a year, 7500 miles, and I can say nothing but good things regarding the service that I have received from my local Chrysler dealership. First issue was the radio TSB which was handled efficiently and professionally. The only other time I've had it in was for the recent oil change. I called, made an appointment, dropped the XF off and picked up my "free" Durango for the day. Later that day my Service Advisor called me, confirmed that my XF was ready to be picked up and the Crossfire Tech (Scott) met me at delivery to detail what had been done and to introduce himself to me. I could not have been more pleased. The FSS was reset, the oil level was correct, and there were no problems whatsoever. So not EVERY Chrysler dealership sucks and not EVERY Crossfire tech is an incompetent fool. That would be like saying ALL Crossfire owners are petty and want to return the entire car under the lemon law because one dealership apparently cannot reset the FSS light.

Fritz