Re: windshield washer reservoir
Eh, they always lie to me about the things they "check" with their free 21 point inspections or whatever you want to call them. They don't check anything.
Last time I took it in (a week or so ago for an oil change), they marked that my oil was in good condition. So was my front differential. I wasn't aware I ever had one. Oddly enough, this "tech" who apparently had worked on XFs before didn't mark anything about my rear differential that does exist.