Took delivery of my Xfire July/03. The first in San Francisco. After a smooth sales transaction, the dealership comp'd me with front-end bra, rubber weather mats, and full detailing. Upon delivery, the air conditioner did not operate. I returned the car that week. The Service Dept. identified the problem and put me in a Jag while a new "O" ring was fed/ex'd in, the system recharged, and my vehicle repaired. Later, a minor driver door realignment also went smooth and corrected the first time. Oil changes (last paid $16.99) are always well executed; drive in, leave in a rental, hours later...pick-up the car.

It's unfortunate that all dealerships cannot be consistant across the board in service quality and professionalism and thats not only just DC, but MBenz, BMW, Toyota, GM, etc. I for one am fortunate to have a dealership/service dept. that has thus far shown that they are truly competent, courteous, and professional.

2004 SSB/6spd/2-tone slate/#1115