Old Dec 31, 2003 | 02:14 AM
  #9 (permalink)  
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diane
Joined: Sep 2003
Posts: 227
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From: Orange County, CA
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AJ,

When it happened the first time, and they couldn't repeat the problem, they gave me the car back and told me I didn't know how to put the car in gear right (I've driven a stick for 18 years). I gave it back to them a week later when it happened a few times, and that time they got it to happen to them (50 mile test drive). They tried the adjustment, gave me the car back, but promised if that didn't do it, they would replace the tranny. I gave them the car back a week later and they put in the new tranny. Unlike a few of the dealers I've read about on here, mine seemed to be very responsive...they were really trying all they could to make me happy...they were learning along with everyone else as the problem seemed to be identified and progressed into a definite issue. They told me that DCX admitted it was not on all the cars, but on a certain set of them (maybe a bad batch of parts or an inexperienced installer?).

As for it happening again twice in 5K miles...yeah, I'm concerned about that, too. The first time was after about 300 miles on the new tranny, but the second time was several thousand miles later...I'll mention it to them on the next oil change, but not sure what they can/will do if they can't replicate the problem. I figure I'll make an issue of it before the warranty is up if it happens again.

In the meantime, the car is just sooo much fun!
 
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