Hi - this is my first post. Great site!
I just bought a 2005 SRT-6 Roadster with 24K miles from the original owner (well, it was traded in and I bought from dealer). I took delivery of it yesterday and love the car so far. However, I have a warranty issue.
In reading the owner and warranty manuals, it clearly states that a 7/70 limited powertrain warranty can be transferred to the second owner of the vehicle for $150, but when I went to the local dealer to do the powertrain warranty transfer, they said the Chrysler system shows only an expired 3/36 warranty on the car and there was nothing to transfer. I called the 800 number at Chrysler and the rep told me the same thing.
Both the dealer and the Chryler Rep confirmed that I am listed as the second "in use" owner and the warranty manual seems to state fairly clearly that while there is a limited 3/36 warranty, there is also a 7/70 limited powertrain warranty on the car and that it is transferable to the second owner. Here is the language copied directly from the warranty manual:
2.2 Powertrain Limited Warranty
A. Who is Covered?
You are covered by the Powertrain Limited
Warranty if you are the first purchaser for use of
the vehicle. You are also covered if you are the
second purchaser for use of the vehicle, and have
paid the $150 transfer fee within 30 days of
purchase. See Section 2.2.F for more information
about transfer of coverage.
And if you look at Section 2.2.F it seems pretty straight-forward:
F. Transfer of Powertrain Warranty
To transfer the Powertrain Warranty, you must have an
authorized Chrysler, Dodge or Jeep dealer process a
"Transfer of Coverage Application" for you. The cost
for this service is $150. You pay this fee directly to the
dealer. You must apply for a coverage transfer within 30
days from the date you buy the vehicle.
I don't understand why I am not eligible for this coverage. Has anyone had a similar experience and were you able to resolve it? Does anyone have any advice on what next steps (if any) that I can take to try to get this coverage?
I'm really in a time crunch here too, because even though I only got the car delivered yesterday, the purchase date was 6-9 and based on the 30 day transfer clause I only have until next Friday (July 9) to get the transfer in.
Any help would be greatly appreciated!
Jon