Originally Posted by Vegaslegal
Honest to goodness, I don't mind a discussion and I will not take offense. Next argument is the first argument. Guy makes a product. It is not to your suiting. Walk away or make a nice suggestion. No reason to call him an idiot, question his methods, and shove you're opinion in his face. The letter was obviously read as, 'If you didn't make such a stupid product, I would buy it." The writer was not going to buy it, and with reason, the seller obviously took it as a gratuitous slam. Nothing good could be expected from the letter written. So why write it? And it's not customer service, the writer just told him "I'm not a customer, and never would be."
I personally appreciate customer feedback to better my service. If somebody has a suggestion, I take it into consideration, and thank them accordingly. If I provide them with a negative feedback on their suggestion, I feel I would recieve the same responses I am seeing here, and be jobless.
And c'mon guys, vegas is only utilizing the negativity he has absorbed in many years of law schooling. That's why I thought about selling drugs when I dropped my law classes, it would have been a more respectable career. (just givin' ya a hard time, have lawyers in my family and have to raz them too!!)
-Dave