Re: Vendor "Does not care" BUYER BEWARE
Originally Posted by BoilerUpXFire
Grill Technologies:
"Grille Technologies Chrysler Crossfire billet grille upper grille is a full replacement of the factory grille. The grille has 3 welded brackets on the left, right and bottom of the billet grille. You will align the billet grille in place on your Crossfire marking where these brackets touch. Next you'll drill out the bolt holes required to mount. Last step is just mounting the grille up with provided bolts, nuts, washers....."
My response:
"So there is no way to mount the upper grill without drilling the bumper
cover? These bumper covers cost quite a bit, and there are already sufficient mounting points for the factory grill, why not use these so customers to not have to drill? This will be the third aftermarket grill I
have had on my XF, and all the others were bolt on, no drilling required.
Since so many crossfire owners are particular, such as myself, I would
highly recommend you figure out a way to use the OEM mounting system. If you do, please let me know, and I will be purchasing a grill. Thanks."
Grill Tech:
"I honestly dont care what you want. Hows that sound?"
My response:
"Thank you for the response, I will be sharing it with no less than 2,000 crossfire enthusiansts. Good luck selling your grills."
I have been trying to reach someone at the number on their website. ...no answer ?
I have a big interest in talking with them to be sure they know that I am a good friend of John here and also serve as a moderator on this forum.
I want to express my thoughts about the way they treated a potential customer and let them know that a thread was created as a result of the rude reply John received.
Regardless of how John's message was percieved or what mood the person who replied was in at the time of this response...IMO they replied in an unprofessional manor.
Last edited by Valk; Oct 22, 2010 at 12:19 PM.