It happens. There really is no excuse for it, but it does happen.

Don't you just love it when the clerk asks you if you want insurance for loss or damage? Its like if you don't pay extra, we can't be responsible for our own actions!

As for shipping packages, I have had no real problem is USPS. But UPS delivers packages that are often damaged. Damaged to the point they are retaped and put into a large clear plastic bag. I avoid them when ever possible.

James