Originally Posted by winstonscifi

Hi Folks, I've been a letter carrier for the US Postal Service for over 20 years. I would personally like to apologize for any mistake any of the over 275000 letter carriers have made over those 20 years. I know I've made a few myself. We have alot of people and machines that touch your letter when it makes its way to its destination. Mistakes do happen. But, please know, that we do care about your letters and parcels. I take every letter I pick up and deliver as if I mailed it myself, from my own home. If there is a problem, please realize that, sometimes, it's not our fault. Sometimes the zip code is incorrect. That may not seem like such a big deal, but with our automated equipment, the mail piece will be routed to the incorrect zip code - even if the rest of the address is correct. Also, if you forget to put a stamp on the letter, and drop it in the mailbox, the letter may get all the way to the destination, and then have to go back to your house for the missing stamp. Just the other day, I had to return a letter to one of my customer's houses because they forgot to put a stamp on it. The awful thing was, the letter was their property tax payment to the state. Now, they will have to pay a penalty because of late payment. Last week, I told one of my customers that there was a package addressed to them that I saw delivered to a different house. Why didn't I pick it up and deliver it correctly? Because it was a UPS package (the guys in the brown trucks). They don't allow us to pick up their stuff. Everybody makes mistakes. Because the USPS moves more mail than any other company in the WORLD, we tend to stand out. Thanks for all your positive comments, and, again, sorry for the mistake.