+1 Doc, and very well put. How quickly love changes to hate and optimism changes to pessimism on this site. I too like many of his ideas, and purposely decided to wait until the first production run was delivered and got user feedback on them prior to me committing to purchase. Those that got in on the initial round should have the tolerance for the risks that an initial production can have. If Hyper decides to continue with this endeavor, the process will become much smoother. He is going through learning curves right now, and we should at least give him the benefit of the doubt until proven otherwise. Good luck getting this resolved quickly Hyper, and like Doc said..... Good, bad, or otherwise........ constant (honest) communication is the key to success.