Oh, on a side note.

A few weeks ago my dad had the oil changed in his Magnum R/T at a local dealer. The dealer has an ongoing ad for $9.95 oil changes. My dad sent my younger brother up to the dealer to get the oil changed. He made it very clear that he would pay extra to have the Mobil 1 that the owners manual suggests put into the vehicle. Even after my brother requested it the service rep insisted that the car can handle regular oil and that it wouldn't be a problem. Since my bro isn't the most confrontational guy he just shrugged his shoulders and waited while the tech changed the oil. Later when my dad got the car and the bill from my brother he found out that the correct oil was not used. The next day my dad called the GM (a friend of the family) and explained to him what happened. Needless to say, the dealership gladly put the right oil in at NO extra charge and offered the next oil change and tire rotation on the house.

Just an example of what a 5-star dealer should do to keep the customer happy...