Re: And all they said was: "Sorry for the inconvenience"
Send your photos to Chrysler...they will not be happy. I had oil smudges on my carpet and on my leather door panel on a 2000 Passat. When VW called to ask about the service I dumped on the dealer. The next afternoon the owner called and asked me to please come in and see him. VW had faxed them the complaint and gave them 24 hours to talk to me make sure I was happy and insure the car was cleaned to my satisfaction. It was, they corrected immediately when I showed it to them.
The dealer then used the incident in his training program for the techs.