GoodEnough, I would like to know how you reached someone at Chrysler who could settle your problem.

I've e-mailed their problems website and got form responses recommending trying another dealer. I've spoken to the local service rep and got the same condescension you reported. I've spoken to Jim Brown, the owner of the Classic chain of dealerships I bought mine from and he recommended that I contact the local Better Business Bureau about their arbitration program (which Chrysler does not participate in).

My nine trips to four different Chrysler dealers have not gotten the difficulties with my car (including the two safety related problems) remedied and the last time it was in they damaged my Crossfire.

Since Chrysler seems to feel no obligation to comply with the Ohio Lemon Law I have retained an attorney but I would like to hear any advice you would care to give on how to avoid what is sure to be an expensive and lengthy legal process.