Just tuned in....and I see what I hoped I wouldn't see happened. Kid if you are tuning in, which I know you are...you need to refund what you can if you aren't going to provide a product, even if the product doesn't live up to your customer's expectations. This is your charactor on the line here, not just business. You tried, and people weren't satisfied. Some of it not your fault, but when money exchanges hands, there has to be restitution. So, make things right here...everyone makes mistakes, and mistakes can be forgiven, but not if you don't make an effort...contact your customers by pm...and work something out....move on...it's the holidays....it's a forgiving time...but not if you don't communicate...